Quote Originally Posted by slmcdonald7
I am a novice at all things technical. Could you explain to me what it means that I have them wired out of phase and how I could correct this?

Thanks,
Stephen
And start from scratch. You want to make absolutely sure that the problem isn't something simple. Check you speaker cables for polarity, and that they haven't been pinched in any way. Set the speakers up with one wire, save biwiring for later. Make sure the jumper is correctly placed, and everything has good contact.

A question;

Are these the EXACT speakers you heard? If so, are you sure that there wasn't any bass boost used when they were demoed? If not, then they could be defective, although that possibility is very slim.

Another possibility is that your used to a speaker with a "mid-bass hump" These speakers (and there are a lot of them) have a boost in the 80-120hz range. This gives a false feeling of "good bass" even though the speakers response in the 25-60hz range may be nonexistent. Accurate speakers do not sound bass heavy, even though they may be capable of huge quantities of it.

That being said, it sounds like these speakers might not be your cup-o-tea. If so, see if your dealer will give you credit toward another pair of different ones.

Good luck!