Future of Circuitcity.

[jamison]

Circuit City does suck... Best Buy is better but not by much.
after researching HDTV's I decided to go to Best Buy to purchase a Sony bravia XBR4 Tv and an 80 GB PS3 with motorstorm. First off the salesperson didnt even seem interested that I was forking out nearly 4 grand of my hard earned dough for this stuff. then they couldnt find the tv in stock... 20 min goes by and no one has an answer... I go to leave the security guy at the door asks me if i found what i was looking for... I said im looking for decent service and your company sucks at it.
so i go to circuit city across the street. in contrast to best buys parking lot circuit citys parking lot is empty.
I find the same TV and the 80GB ps3 for pretty much the same price give or take. same thing as other posters 3 or 4 people sitting around in a huddle talking about the football game and not waiting on me. 20 min later I asked for the manager... I ask him why his employees were more concerned about a football game than my spending 4 grand. he says ill take care of it... 15 min later im still sitting there with no one helping me.. I go home all peed off. ended up i bought them both on amazon.com and saved nearly $200.00 I had both items in less than a week and free shipping to boot. that was the first time ive been in a circuit city in a year... ive been in best buy probably ten times in the last year and never bought anything due to bad service.. never again.

[JSE]

Circuit City does suck... Best Buy is better but not by much.
after researching HDTV's I decided to go to Best Buy to purchase a Sony bravia XBR4 Tv and an 80 GB PS3 with motorstorm. First off the salesperson didnt even seem interested that I was forking out nearly 4 grand of my hard earned dough for this stuff. then they couldnt find the tv in stock... 20 min goes by and no one has an answer... I go to leave the security guy at the door asks me if i found what i was looking for... I said im looking for decent service and your company sucks at it.
so i go to circuit city across the street. in contrast to best buys parking lot circuit citys parking lot is empty.
I find the same TV and the 80GB ps3 for pretty much the same price give or take. same thing as other posters 3 or 4 people sitting around in a huddle talking about the football game and not waiting on me. 20 min later I asked for the manager... I ask him why his employees were more concerned about a football game than my spending 4 grand. he says ill take care of it... 15 min later im still sitting there with no one helping me.. I go home all peed off. ended up i bought them both on amazon.com and saved nearly $200.00 I had both items in less than a week and free shipping to boot. that was the first time ive been in a circuit city in a year... ive been in best buy probably ten times in the last year and never bought anything due to bad service.. never again.

I tried buying my Samsung 52" LCD at Circuit City and ended up buying through Amazon. Same story as yours, saved several hundred dollars and had it in my house in less than a week.