Quote Originally Posted by HT BUFF
Yes, it does not cost much to cancel orders as requested, they always come back, "repeat customers"
are extremely important to any business.
Out of the 50 people that read my post 2 responded in disagreement with me "SURVEY SAYS" 96%
agree with what I am saying here, that is good enough for me.
Out of 50 reading your post, I see 1 in agreement with you. "SURVEY SAYS" 2% agree.

I've been in business a few decades now. Very few companies will refund your freight for items you ordered but changed your mind. The only thing I would question is the restock fee. Didn't they already have it in stock? Did they order it special for you. I will always wave the restock fee for items we already had in stock. But we have to charge it for specially ordered items. Otherwise we wouldn't stay in business long.