New Speakers Finally!

[Hyfi]

Very cool, what Color? Red I hope, they look better than black or white. I'm interested in how the Pass will control the bass on those guys. Might be a great combo.

Where did you get to demo these speakers? Looks like very limited dealerships anywhere.

[harley .guy07]

Well I did order black, they match the décor better and my wife seemed to be more accepting of the black since we have a black, tan, and grey in the rest of the room. I kind of wish they would have had a flat grey which I would have loved but no dice.

I actually did not go demo them, I am making a leap of faith since Clayton of Spatial has a fairly long 60 day demo period that I can return them. I am really hopeing I love them other owners explain them in ways that make me think they are exactly what I am looking for.

[harley .guy07]

Its funny I actually called about my order the other day and actually got Clayton Shaw the owner of the company who answered the phone. I love when the owner answers the phone and takes the customer relationship management in their own hands and still has that relationship with the clients. anyway he told me that they have recently ramped up production and will be shipping my units in the next two weeks so I should have them sometime in the first of august. I will be taking my time breaking them in before really reporting much since these high end products usually take that before really showing their stuff so I want to give them the best chance to impress before telling you guys anything.

[topspeed]

Its funny I actually called about my order the other day and actually got Clayton Shaw the owner of the company who answered the phone. I love when the owner answers the phone and takes the customer relationship management in their own hands and still has that relationship with the clients.

The next time you talk to him, try to convince him to find a better naming scheme. As a car guy that has owned a M3 (that's a M3 speedo as my avatar), twin turbo, and now a supercharged AND turbocharged car, I cringe mightily when I peruse their website, lol! How BMW's attorneys haven't introduced themselves yet is a mystery.

Speaking of owner's being involved. When we called Pass Labs to verify the build date for the warranty, the conversation went something like this:
* Pass Labs
- Hi, I wanted to check on the build date of a X150.5 to verify the warranty status.
* Hmmm. I wouldn't worry about it too much. If you brought it in yourself and were nice enough about it, I'm pretty sure we can take care of you.
- Wow? I guess you're the man down there, eh?
* You could say that.
- Wait a sec...is this Nelson Pass?
* It sure is.

Mind Blown

It's always nice when the owner of a company takes a personal interest in customer service, but when it's one of the legends of audio answering the phone, it's a whole 'nother thing! He was so cool and friendly, it was like talking to your average Joe at bar over a cold one. The fact that Clayton answered the phone personally makes me like Spatial right off the bat, even with the goofy names!

[recoveryone]

From the name, I was looking for how much brake horsepower they had

[harley .guy07]

Yeah I know the name is very BMW,Porsche esk and that might be the point since a lot of things now a days are being named turbo or s or something like that because it relates to something else way more popular now than high end audio. I know it is not perfect but it really does not bother me to much, Clayton could call them peanut butter samich speakers and if they if they blow my mind and give me audio bliss then awesome. I would even put a picture of the sandwich on the front for the joke factor