Bad deal, GSwishdaddy, but I'm glad you were prepared to go the distance with these characters. I'm never surprised to hear that some lackey's proclamations hit a brick wall when his manager, who probably has neither the time or desire to deal with it, is invited into the fray. It's gotta suck to be a multinational corporation and have to stand behind your product.

One particularly bad night in college I did one of those heinously retarded guitar flips with an American made, custom painted Kramer and simultaneously the top straplock worked itself free. It shot about seven feet in a flight pattern perfectly prependicular to the floor and came to rest in the sizzling and sparking picture tube of a 36 inch Sony CRT. I bring this up because there was a lot of tequila and agave worms involved and, at the time, I considered it a natural disaster.

I hope you're up and running soon.

Peace