Circuit City does suck... Best Buy is better but not by much.
after researching HDTV's I decided to go to Best Buy to purchase a Sony bravia XBR4 Tv and an 80 GB PS3 with motorstorm. First off the salesperson didnt even seem interested that I was forking out nearly 4 grand of my hard earned dough for this stuff. then they couldnt find the tv in stock... 20 min goes by and no one has an answer... I go to leave the security guy at the door asks me if i found what i was looking for... I said im looking for decent service and your company sucks at it.
so i go to circuit city across the street. in contrast to best buys parking lot circuit citys parking lot is empty.
I find the same TV and the 80GB ps3 for pretty much the same price give or take. same thing as other posters 3 or 4 people sitting around in a huddle talking about the football game and not waiting on me. 20 min later I asked for the manager... I ask him why his employees were more concerned about a football game than my spending 4 grand. he says ill take care of it... 15 min later im still sitting there with no one helping me.. I go home all peed off. ended up i bought them both on amazon.com and saved nearly $200.00 I had both items in less than a week and free shipping to boot. that was the first time ive been in a circuit city in a year... ive been in best buy probably ten times in the last year and never bought anything due to bad service.. never again.