Why so much negativity about Denon?

[Tarheel_]

In my opinion, you worked way to hard and spent too much of your valubale time solving this problem. If Outlaw was to work like that, they would have never gotton off the ground. Thats whats wrong with Denon

I agree...i did work hard for it. Heck, thats not the full story. Denon actually denied the player had a lip-synch problem when it was well documented here and other websites and clearly obvious on my DVDs. Talk about pulling teeth. AND the player was from an AUTHORIZED DEALER!!!
Anyone considering Denon should attempt a dry run for service. It's a joke...

for the money their asking, they should be more than catering to consumers.

p.s. the player is fantastic though...can't complain about that!