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  1. #1
    AR Newbie Registered Member
    Join Date
    Nov 2004

    Advice on a Kenwood DV-6050 DVD player

    I bought a Kenwood DV-6050 2 years ago. I had to return it due to it was skipping DVD-V and would not play any video DVDs. I exchanged it for another Kenwoo DV-6050 thinking that I just had a bad penny. But the second one is doing the same thing. I purchased it through crutchfield, and I sent it to them for repairs. I got it back, and it did the same thing again in 2 weeks after the repair. They refuse to give me a exchange due to this product is discontinued by Kenwood. They reported it had a average return rate. The tech support people tried to tell me it has to be external and not internal problem. But I do not believe that, I take good care of my electronics (e.g. separate electronics from subwoofer vibration, keep in a well ventilated area, etc). I know that the laser is becoming misaligned, and I feel that this is a problem with this product internally. I payed $300 for this DVD player and I should not have to repair it 3 times already. I know it will keep breaking. I am looking for supportive info to pass on to crutchfield about this topic. I am hoping they will give me a exchange, since my 1 year warrenty is not up till Jan 2005. Does anyone have any info for me or any advice to get my exchange. Thank you.

  2. #2
    Forum Regular N. Abstentia's Avatar
    Join Date
    Apr 2004
    2,671 bought it 2 years ago, but then you have 3 months left on your 1-year warranty? Something does not add up.

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