DanGinCT - wouldn't hurt to grab an SPL meter to verify all your speakers are level matched. Doing it by ear is almost impossible for any human unless they are very lucky, or have super powers.

As others have mentioned, often the rear channels are just used for ambience and adding spaciousness and depth. You are listening to the eDolby Digital track on the disc in your player, but don't let that bother you. I have that album on both DVD-A and CD, and IMO Dolby Digital, even with it's obvious technical limitations, sounds much better than the 2-channel stereo cd. Resolotution isn't everything...I have several DD mixes I prefer to the cd mix, and some others that don't sound that great at ll. On the Diana Krall disc, the DVD-A track sounds better still.