Anyway to get this thread back on track:

Today (shockingly after some heavy debates on the Emo forums) this announcement was made:

Hello one and all,

Well we finished the testing of the revised code which will change the taper of the volume control from linear to log. We realize some of you would prefer this to give you better low level volume control over the DAC as it steps off from the 0 point. So we have decided to offer this as an alternative code set anyone who would like it. What you will need to do is call and get a RA#. Send it in so we can re-program and test it and we will ship it back to you.

For our international customers, we haven’t forgotten about you. At present we don’t have everything worked out as to the best way to take care of you, but we will make it as painless as possible. For the time being, please just send an email to customerservice@emotiva.com and tell them you want to get on the list to change the volume control on your XDA-1. Once we have it all worked out, we will contact you and let you know.

As always, thanks to everyone for their support and feedback.

Lonnie
Of course it is not an admission of a mistake nor does it say whether international customers will be stuck with a heavy shipping cost, should they request the volume fix, but at least it's a start...

I still won't be recommending Emotiva at this time, as there is no resolution available for me and I feel the product launch of the XDA-1 and the response to customer complaints, should have been handled much better than it was...