I'm very sorry to hear this.I wont purchase any more of their gear anytime either.My amp has been problematic at times but does sound great.The cd player when it worked had great sound,however,very spotty reliability after some time had passed.Neither was never abused by me.It's really a shame ! Good luck to you and hope you find something more reliable.

In my quest for another cd player I purchased a Cambridge A. 640C V2. Good and bad reviews for it. So far mine is a pleasure to own.Hope you'll let us know when you do find another amp.