Quote Originally Posted by Brianphoto
Woochifer, I appreciate your comments as well as any comments from any other posters here. Believe me the defects are much more noticable in person than the photos actually show. After spending alot of hard earned money on this sub I guess I expect it to be mechanically and sonically perfect and not feel like I have to cover up flaws with a grill when company comes over. It is after all a show peice as well. And sorry to disagree with you but I feel informing others on this forum of my experience with Paradigm is a viable contribution. The people who have thanked me seem to think so. Would you be satisfied if you were in my position?
That depends on what you have done thus far to help yourself. You still haven't told us whether or not you've contacted your dealer to help you out with this problem, or why this matters to you so much now and did not seem to matter until after you sent the sub back to Paradigm. After all, your website says that these cosmetic flaws were there from the beginning, yet it did not seem to bother you until after the unit got sent in for repair.

Personally, I feel that any speaker with a laminate cabinet is not a "show" piece of any kind. It's strictly a functional box that does its job, and hopefully does it well. If it looks anywhere close to decent, then consider it a bonus. My sub's got all kinds of uneven seams and cheap looking paint on the front fascia, but it doesn't matter to me one bit because the driver is properly sealed into the cabinet with no air leaks (without the grille, the thing looks butt ugly because the driver mounting gasket sticks out of the cabinet and the hole is visibly bigger than it needs to be), and any cosmetic flaws are either covered by the grille or in the back where nobody's looking anyway.

Mechanical and sonic "perfection" I would regard in how it sounds, not how it looks. If this process is about some need to show your friends an impressive looking set of speakers, then you might as well go back to the beginning and make the whole process of speaker selection a beauty contest. Plenty of nice looking wood veneered speakers out there, if you're willing to sacrifice some of the sound quality to get that look.

Contributing to forums means making regular contributions and sharing experiences. Thus far, you've come on here and just griped about the customer service and through your website urge people to "never" buy Paradigm products and say that there are "much better quality products out there." No comments at all about the sound quality or about the product itself or any suggestions about what other companies have better customer service or better quality products.