Quote Originally Posted by Mr Peabody
Some one paid for that article. I have a Sony that went out about the time the warranty did, one time buying an extended warranty paid off. Also, this Sony's remote sucks, the "mute" is at the top with the "power" button, and the rest of the lay out isn't much better. I also bought a Sony DVD player way back when that was bad and I had to exchange it for a different brand. Pioneer should be on that list of excellent performers. My Toshiba, knock on wood, has been great for 3 years so far, I realize 3 years isn't much on a Tv's life. The remote is very ergonomic and has the first half mute position I've ever seen and it's a great feature. I have been very pleased with my Toshiba and all things being equal would buy a Tosh over Sony any day. I'm sure Pix will be on here bashing them but as stated reliability is luck of the draw and we all have our own experiences I guess. I'm sure some brands have longer runs though of good or bad. Where's Mits on that list? Any way as soon as I see Sony at the top I knew immediately it was made up of fanboys and don't hold water for real life as most of those will soon see who bought their TV based on it.
In actuality, Sony's TV reliability has been moving up the Consumer Reports rankings as well (which are based strictly on failure rates rather than more nebulous measures like "satisfaction" and "ease of use," and draw from a much larger survey sample). When Sony's HDTV lineup was dominated by RPTVs, their reliability rankings were below average.

Sony's reliability ranking has moved up as more of their product lineup evolved to LCD flat panels. Of course, one thing to keep in mind is that Sony's LCD TVs are made in factories that they jointly own with Samsung, with Samsung doing the R&D on the LCD panel itself. Samsung has much greater manufacturing capacity, because they are also the world's largest supplier of LCD panels to the OEM market.

Also, the product reliability for a particular company can vary by product lineup. For example, the reliability of their PS3 is the best among the video game consoles. Their computers and digital cameras also rate very highly. However, their receivers have a long track record of reliability issues, and the problems went from bad to worse when they went to digital amplification a couple of years ago.

If you look at the chart, Mitsubishi is at the bottom.