Quote Originally Posted by bfalls
I spoke with Dis-Net, I mean DishNet via email and on the phone asking when my commitment was up so I could switch to Direct TV. They asked why, then read the email communication and pretty much said "Have a nice day".
When D*TV asked me that question I told them it was none of their business. I've learned that being polite and cooperative with ANY company when they're about to lose you as a customer is an invitation to nothing but grief.

I haven't been impressed with their service for some time. It took me four months to have the 622 and "superdish" installed because of a shortage of the 422? switch. I remember looking on ebay and seeing a sh*tload of them, so I didn't understand why. The entire time they had my money. It was followed by 5 months of intermittent HD programming. I was finally able to escalate past primary and secondary support to a supervisor and received a refund for the programming.

Since it sounds like Direct TV isn't an upgrade, I'll give them another opportuninty at the end of my billing month. I will check into Verizon. FIOS is supposed to offer high-speed internet access, so may be a double plus. I'll report back. Thanks to all for comments and suggestions.
I've got 15/2 Mbps. E-mail, internet & VOD = superfast.