According to PCWorld 2011 Reliability and Service survey of some 63,000 PCWorld readers, they gave LG sets high marks for ease of use and reliability (along with Panasonic), as well as for features such as connection ports and the remote control.
Survey participants' ratings of HDTV manufacturers were two general areas: reliability and features.
Four HDTV vendors received better-than-average marks on two of our four reliability measures: Both LG and Panasonic won kudos for "any significant problems" and "overall satisfaction with reliability"; Magnavox drew praise for its record on "problem on arrival" and "severe problem"; and Sharp distinguished itself on "any significant problem" and "severe problem."
The oddball result on this chart relates to Samsung, which received one of two worse-than-average marks (for "severe problem") assigned to a vendor and yet scored one of only three better-than-average marks (along with LG and Panasonic) for "overall satisfaction with reliability."
On our features measures for HDTV manufacturers, LG, Samsung, and Sony were the stars. LG chalked up better-than-average marks on five of the eight criteria, including the only plus score on the chart for "warranty." At the bottom of the heap, with two negatives and no positives, are a clutch of vendors: Insignia, JVC, Philips, and Westinghouse. Still, no manufacturer scored exceptionally poorly on features.
Having just spent 3 days at a Hilton hotel, I can now say that I have some experience, albeit limited, with a LG LCD...and it was pretty crappy. The hotel desk clerk insisted that it was a recent upgrade, but 42" and "new" or not, I wasn't impressed with the PQ at all. Didn't get the model #, but I'm hoping and praying that LG delivers 1000000 times better quality on the models that are being raved about in the article.
*Panasonic 60" Plasma HDTV
*Oppo Digital BDP-95
*Silverline Audio Sonatina MK II
*Silverline Center Stage
*Silverline Audio SR11