Quote Originally Posted by eisforelectronic
Your Time Warner division should have SA HD/DVR 8300's by now. However, only the component out is activated as of now. I think it still lacks the "copy to vcr" feature. Are you sure you can't get DD 5.1 from your 8000? There should be a digital audio setting under "general settings".
I'll call these morons again today. No one knows whether they're coming or going at Time Warner in LA but funny enough the service is overall very good and relatively inexpensive. Apparently for the HD 8000 DVR you still can't get 5.1 sound - try using the digital connection it won't work. These retards insisted the HD8300 will get both 5.1 sound and allow for VCR recording (which the 8000 would do if they bothered to program it). My repeated phone calls to these knuckleheads wielded after insisting the peons put their supervisors on the phone, repeated "the 8300 is not in yet and there's a waiting list" for which I said well can you verify that I'm on the waiting list for which they said, "we can't see the names on the waiting list but we'll enter your name again", ad nauseum. If it wasn't for you in the first place I wouldn't have even known Time Warner had HD DVR's available in the first place. You'd think these clowns would realize that if they informed their customers regularly on technological improvements they'd make more money, but nooooo. It reminds me of Tower Records, a classic business model for the brain impaired if I ever saw one, having huge stores with a large inventory and having one cashier available at the register for the entire store!