The Good Guys Worst Chain Store Ever (At least LA Woodland Hills Store)

[hershon]

Thought I'd just share my wonderful experience at the Good Guys with you. I will never ever go to this store again unless they have something I know I need beforehand at the cheapest price, I don't know if this is typical of all the Good Guys Stores, if it is, I don't know how they stay in business, but I went to the store in Los Angeles- Woodland Hills today with the intent on checking on their Denon receivers. I called the store ahead of time, and while they had the model I wanted, it wasn't hooked up on the floor, but instead had the next highest price model hooked up. The person I spoke to on the phone stated there would not be much difference in the sound quality of the cheaper one I was interested in and the more expensive model that was hooked up. Wrong, but that's not why I'm angry. I got to the store and had to look around to get help and the guy who helped me out was a total brain dead idiot who knew less about his product than I did. He then couldn't even get the power to go on and after about 10 minutes of standing around while this guy couldn't even turn the system on, I lost my cool & as a result got help. It seems like in all of these places, unless you creaste a scene and act like a maniac and azzhole no one will help you out Anyway, the supervisor got it turned on in about 5 seconds, but the trouble was, and I don't know how they can demonstrate any stereo product to anyone with an IQ over 2020, the set up was in the "middle" of their floor & sounded like an airplane runaway and their systems are connected to crappy speakers that are built inside their walls. As the sound therefore sounded crappy, I suggested they
let me have a pair of headphones to get a better idea of the sound. The salesman said they had no headphones on the floor to listen to any system. Needless to say I walked out and that place will never ever get my business again. I don't get it..