Recieved my Harmony remote yesterday, its GREAT

[Grandpaw]

I had the basic programing done in just shy of thirty minutes.

Now for the rest of the story......
I spent about two hours trying to tweak the remote without any luck and after saying what I did in my last post I just hated to call tech support but I did! After a few hours with the regular tech guy I was stepped up to the advanced tech for help. He got it straightened out in a reasonably short period of time, it was a timing problem. I would like to add that both techs that I talked with were very calm and did a great job. Not only is their product great but so is the support they give their customers.

I might add to be sure each time you try and download any information to update your remote that you need to remember to have Norton and your Add Blocker turned off.

As far as the operation of the remote goes IT WORKS GREAT!!!! I highly recommend getting one. You just don't realize how enjoyable turning your system on can be untill you have one of these remotes. I ordered it late on the night of the 21st and received it the
24th and it is working great on the 25th.

When I press the DVD button it turns on my TV changes it to the correct input, turns on my receiver and changes it to the correct input and also turns on my DVD player. This is exactly what I was told it would do. This is a very nice surprise to get something that actually does everything just as advertised. I highly recommend this remote and think you will be very happy with it also, Jeff

Take a look...
http://www.amazon.com/gp/product/B00...863300?ie=UTF8