Recieved my Harmony remote yesterday, its GREAT
I had the basic programing done in just shy of thirty minutes.
Now for the rest of the story......
I spent about two hours trying to tweak the remote without any luck and after saying what I did in my last post I just hated to call tech support but I did! After a few hours with the regular tech guy I was stepped up to the advanced tech for help. He got it straightened out in a reasonably short period of time, it was a timing problem. I would like to add that both techs that I talked with were very calm and did a great job. Not only is their product great but so is the support they give their customers.
I might add to be sure each time you try and download any information to update your remote that you need to remember to have Norton and your Add Blocker turned off.
As far as the operation of the remote goes IT WORKS GREAT!!!! I highly recommend getting one. You just don't realize how enjoyable turning your system on can be untill you have one of these remotes. I ordered it late on the night of the 21st and received it the
24th and it is working great on the 25th.
When I press the DVD button it turns on my TV changes it to the correct input, turns on my receiver and changes it to the correct input and also turns on my DVD player. This is exactly what I was told it would do. This is a very nice surprise to get something that actually does everything just as advertised. I highly recommend this remote and think you will be very happy with it also, Jeff
Take a look...
http://www.amazon.com/gp/product/B00...863300?ie=UTF8
Glad You're Happy, He Has the 676
Glad your happy with it. As I said, I have 2 of them- one for my living room set up & 1 for my bedroom. You may have to push the help button on it if an operation doesn't begin correctly- i.e. TV isn't on, input isn't correct, but that just take 10-45 seconds for it to correct & it sure beats having to use 4-6 different remotes. I'm surprised it took Harmony that long to set your tweaks up. Usually it would take about 10-15 minutes for me. The main tweaks for me is having the A & B buttons on it be the A & B buttons for the DVR/Cable Box. Also, try to have them set it up so things just take miliseconds instead of seconds if that makes sense.
In regards for the guy asking for models, I found you definately can get the cheapest prices buying online. I have the 676. Their lower models may be just as effective & cheaper, I can't really comment on them. The 880 is their latest & most advances model & people are raving about it. If I didn't already have the 676, I would have spent the extra money on the 880. However, it wasn't worth it for me to replace the 676 with the 880 for the differences.
Whatever you do, don't buy this in a store as their prices can be $100 more then you can get this new online.