Am I looking at this wrong? In a single purchase I bought two of Emotiva's original 12" subs, one goes bad in about a week, I decide that in the application one is probably fine and just get my money back on the bad one, a short time ago the second sub goes bad, I call Emo to see what to do to get it fixed, they tell me I have to purchase a box from them and ship the sub back. I didn't have room to store a box that size to keep the one it came in. So first of all in a sub you have basically 3 pieces, a driver, an amp and a box, why do I have to ship the entire thing back? If I decided to do that I would be out the money for the box plus shipping which is not cheap, I'd guess over $75.00 at least. Keep in mind two subs both gone bad, if I did put out the expense to have the sub fixed who knows how long it would work, I'm thinking cut my loss now but I will never buy from them again. Emo and I both know it has to be the amp they could just ship me one and have me return the bad one. And, why does it have to be shipped in their particular box as long as it is packed well? I couldn't store my Zu boxes, when I sold them my UPS guy boxed and shipped them for me and they arrived perfect all the way to the West coast. I feel Emo is being unreasonable, I hate to think they are just trying to avoid honoring the warranty but on the other hand no other manufacturer I know of or dealt with has this type of restrictions. So I am done with them, don't recommend them, won't buy from them.