After saying that I like the Theatre experience. I have to relate this, most recent, experience...which may be one of the reasons for the downfall of the Movie Theatre, or maybe the result of it.

When we went to see Next last week, we got to the theatre and the box office was actually closed! After standing around, staring at the closed box office and looking lost for a couple of minutes, an usher finally came over to us and told us that we could purchase our tickets at the concession stand.

When we got to the concession stand, there were two people there. One girl ran the register, the other filled the orders....very slowly. We were pretty close to the start time, but we had to wait through three other groups of people ordering drinks and popcorn before we could even buy our tickets.

Once we had our tickets, we went to the entrance way for the actual theatres. The usher wasn't even there. He was standing 15 feet away horsing around with another usher. We just flashed our tickets at him as we walked into the theatre.

I've never seen such a poorly managed theatre in my life. I do like the movie experience. But a little Customer Service is nice too.