I have talked to them.They were very pleseant and helpful.The draw back though is having two mono blocks to plug in for the mains besides having the rmb 1095 for the surounds and center.I would be involuntarily castrated by the wife.I do have a chance to get a rotel rmb 1090(380x2) that should get me the extra headroom and a touch more loudness than my 1095.She aint goin to like that set up much better,but i got to put my foot downAny rmb 1090 owners want to chime in?Can anyone compare its output to the 1095?