Krell to service

[JohnMichael]

To answer part of RGA's response regarding modded tables. The nice thing about my Rega Planar 2 is how inexpensive it was to purchase and how absolutely dependable it has been. The purchase of mods were spread out over many years so the improvements have been painless. Modding the table has been as much fun as building a speaker.

On the other hand I would not buy a $500 table and $1000 worth of mods at once. I would buy a $1500 table. I still need to buy a new hard mount motor.

[JohnMichael]

I had a thought to call Music Direct who sold me the amp for info about Krell. He assured me they have a very good service department and would be contacting me. He mentioned the holidays and people taking time off. He also said they are getting ready for CES but the "techies" will still be there. He felt I should hear something Monday.

Monday would be great since I am off and can take it to UPS to ship. It is all packed and ready to go. Then time to kill waiting for it's return. I am curious what they find is wrong with it. I am planning on it sounding better when I get it back.

[JohnMichael]

Talked to Krell today and between some time off and installation of a new computer system they are a few days behind. I will be receiving the RA number in the next day or two. I will be glad to get the int. amp on it's way.

[JohnMichael]

I received the RA number this morning along with some instructions. Tomorrow after work I will head to UPS and send it on it's way.

[Feanor]

I received the RA number this morning along with some instructions. Tomorrow after work I will head to UPS and send it on it's way.

Good luck with it. Any component can fail, regardless of price or quality. I'm sure Krell will fix you up once again.

[JohnMichael]

Good luck with it. Any component can fail, regardless of price or quality. I'm sure Krell will fix you up once again.

Thanks Feanor. Music Direct sounded very confident about the quality of their service. It is all packed, in the trunk and will be shipped via UPS. Insured of course. Then the few weeks for service.

[JohnMichael]

I am home from UPS. I am $54.75 poorer. He asked me if I wanted to send it ground which would be the cheapest and I said yes and I want to insure it for $2,500. When he told me the charge I was glad I did not ask for next day air. I can imagine for what that might cost they better serve it a drink and a complimentary pillow. Oh well it will be there Friday.

[JohnMichael]

Checking out the UPS tracking number last night I saw my amp made it to Krell. Now the wait for it's return. I am curious as to what is wrong with the amp. Weird that the right channel became noisy and the noise continued coming through the speaker once the amp was in standby mode.

[JohnMichael]

Enjoy the tour.

Stereo Design Krell S-300i Integrated Amplifier in HD 2011 - YouTube

[JohnMichael]

My S-300i arrived at Krell this past Friday and they called to ask some questions since the tech is working on it today. I am curious what they find and ready for it's return.

[JohnMichael]

I am missing the Krell. The Onkyo is okay but there is an edge to some music and female vocalists. The A-9555 imparts it's own sound to the music. The Krell is more transparent and refined. I do not hear any peaks or coloration added to the music. The Krell also does bass much better. I hope to hear some good news this week.

[JohnMichael]

My Krell S-300i is home. It arrived today and I enjoyed carrying it up the flight of stairs to my second floor apartment. Wow I am out of shape. Anyway it is hooked up and playing. The S-300i is sounding better than when it was sent away.

I think two weeks from their receiving the amp to it being back home is a very reasonable amount of time. The packing slip indicates they repaired or replaced "Right channel amp rail". When I last spoke with Ray at Krell it sounds like they replaced the rail. Who cares it is back and sounding great.

The unit was so clean and so well repacked that I at first thought it was a new unit. The Krell service is very good. Also no charge for return shipping. All in all I am pleased.

[frenchmon]

Good! Now let the music flow....and put the A-9555 back in its resting place. Lets hear some serious tunes...

And speaking of serious music...Can you give me the name of a very good classical recording where the music is really dynamic and wont put me to sleep with a lot of silent passages?

Thanks.

[frenchmon]

There is a very powerful TV commercial playing in St. Louis right now of the St. Louis Symphony orchestra where they show you the dynamic of a powerful live concert. Boy was it powerful! I have to get to the symphony one of these days

[JohnMichael]

The Onkyo is back in the closet. The Krell is singing sweetly again. When I first received the S-300i I was blown away by the int. amp. I returned the first unit for a bad selector button that worked well by remote. When I received the current model I was not as impressed but I thought I had adjusted to the sound. Now I wonder if the second model had a problem from the beginning and it worsened to the point I heard the distortion. I think it must have had a part that was out of spec or slowly failing.

Now that the repaired unit is back so is the sweet sounds and great soundstaging that first blew me away. I was listening to a new recording by Joshua Bell and loved the sound of his violin. I have yet to rock out with it but I will on Sunday, my next day off.

[JohnMichael]

The S-300i is settled in and sounding incredible. Now that the unit is operating properly I was better able to decide on speakers. I can now more readily hear that the RS6's do dynamics well at the expense of flow. I am using the OML 1's for the flow, depth and imaging. Now that both channels are operating correctly I am happier with the bass response.

Much of the issues I contributed to other components was really the problem with the amp. As for now I am very happy with my current set-up. The only thing left to do is install the AntiCables my next day off from work.