Krell to service

[JohnMichael]

Checking out the UPS tracking number last night I saw my amp made it to Krell. Now the wait for it's return. I am curious as to what is wrong with the amp. Weird that the right channel became noisy and the noise continued coming through the speaker once the amp was in standby mode.

[JohnMichael]

Enjoy the tour.

Stereo Design Krell S-300i Integrated Amplifier in HD 2011 - YouTube

[JohnMichael]

My S-300i arrived at Krell this past Friday and they called to ask some questions since the tech is working on it today. I am curious what they find and ready for it's return.

[JohnMichael]

I am missing the Krell. The Onkyo is okay but there is an edge to some music and female vocalists. The A-9555 imparts it's own sound to the music. The Krell is more transparent and refined. I do not hear any peaks or coloration added to the music. The Krell also does bass much better. I hope to hear some good news this week.

[JohnMichael]

My Krell S-300i is home. It arrived today and I enjoyed carrying it up the flight of stairs to my second floor apartment. Wow I am out of shape. Anyway it is hooked up and playing. The S-300i is sounding better than when it was sent away.

I think two weeks from their receiving the amp to it being back home is a very reasonable amount of time. The packing slip indicates they repaired or replaced "Right channel amp rail". When I last spoke with Ray at Krell it sounds like they replaced the rail. Who cares it is back and sounding great.

The unit was so clean and so well repacked that I at first thought it was a new unit. The Krell service is very good. Also no charge for return shipping. All in all I am pleased.