Quote Originally Posted by topspeed
Hey Geoff,

You know, I'm actually not slamming them. I shipped it UPS ground and it had to go all the way from Cali to NY so that alone probably chewed up 5 days or so. Mike at AudioPlus warned me before I shipped it that it was vacation time so it would take a bit longer. Well, the boy wasn't lyin'. As of yesterday, they said they were scheduled to look at it in the next few days. Hopefully, I'll have it up and running in another week or so. I'll let you guys know.

Man, I never realized how horrible my computer speakers were until this happened
I think they are screwing you around already. If your dealer confermed that the unit was faultly, then the manufacturer should have authorized an immidiate replacment. If it's going to take another few weeks to get this sorted then they've really dropped the ball IMHO.