After a recent update by Dishnetwork I'm starting to have several issues with my audio and picture quality. Although my satellite signal is consistently good, I'm having an increase of digital breakup, tearing at the top of the screen (on two different TVs one 16x9 the other 4x3), the audio level on HD channels is much lower (on my TV SD is 9, HD 25) and fluctuations in color saturation. The digital breakup and fluctuations have been common with the Vip622 and Dish has replaced it twice.

I emailed a complaint to Dish. The response I get is a tech will need to come out at a $99 charge, but if I add Dish Home Protection the visit drops to $29 and the DHP service only costs me $5.99/month. Cost me? Why should their problems cost me? I've been a loyal customer for many years and currently pay $131/month for their All American pkg w/additional HD and local channels. You'd think they'd want to keep me.

I'm considering going to DirectTV, but want to get feedback here first. I'm not a big team sports fan, but enjoy watching tennis, boxing, UFC, so their sports packages aren't a real draw. I do enjoy HD/Premium programming and can't live without my DVR. Any feedback would be a great help.