Results 1 to 4 of 4

Thread: Voom

  1. #1
    AR Newbie Registered Member
    Join Date
    Nov 2004


    Has anyone have the VOOM satellite. Tell me how you like it please

  2. #2
    Forum Regular
    Join Date
    Dec 2001
    If you don't a reply to your question here, try this link:

  3. #3
    JSE is offline
    MIA - Until Rich is back! JSE's Avatar
    Join Date
    Feb 2003
    Here is a link from a thread a while back.

    Voom install tomorrow- Anyone interested?


  4. #4
    Forum Regular
    Join Date
    Feb 2004

    voom is terrible

    Let me fill you in on my voom experience. I hope for voom's sake that my situation was an exception. I ordered voom and had an install set up. Voom subcontracts all of their service work and when you set up a service call you can choose a time frame of either 8a.m.-12p.m. or 12 p.m.- 5p.m. So the guys come out for the install, thought they had everything set up and never even connected the component video cables. Not that its a difficult thing to do but that to me is plain ignorance.
    After two weeks I realized that I had a few off air hd channels in my area (I'm kind of in the sticks so to say) so I called voom to ask if they could come install the off air antenna thats included in the package. Sure no problem they say. They set up a service call on a monday between 12-5 so I leave work and wait. No one showed up, no one bothered calling until I called voom at 7:30 that night.They were "terribly sorry" and set up another service call for Friday 12-5 and yet again another no show. Man was I pissed. I called Voom that night and told them to set up a time to come get their equipment. Their computers were down so they couldnt schedule anything.
    The following Monday morning while at work I get a phone call from another subcontractor saying they had a service call for that morning to pick up the equipment. First I had heard of it! So I miss a total of about 15 hrs. of work in a week to fool with these ******* . They have an automatic payment system so one month after cancelling service they were still billing me needless to say I did get that money back and they made it retroactive for the 2 weeks of the first month I paid for. What A joke.
    I'm sorry to be so long winded and I realize that it would be incredibly difficult to break into the market without having to use subcontractors but they represent you as a business, so make sure they are accountable. I just dont want anyone to have to deal with these same frustrations.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. VOOM satellite service???
    By rayh78 in forum Home Theater/Video
    Replies: 2
    Last Post: 04-02-2004, 08:51 AM
  2. Voom install tomorrow- Anyone interested?
    By wasch_24 in forum Home Theater/Video
    Replies: 12
    Last Post: 03-31-2004, 07:04 AM
  3. VOOM Satellite Dish
    By John1974 in forum Home Theater/Video
    Replies: 0
    Last Post: 12-05-2003, 11:06 AM
  4. Anyone checked out VOOM?
    By cmosser in forum Home Theater/Video
    Replies: 0
    Last Post: 12-05-2003, 05:53 AM
  5. New Voom Service
    By rolex123 in forum Home Theater/Video
    Replies: 0
    Last Post: 11-19-2003, 10:11 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts