I use to think that Tigerdirect was a great firm to deal with until I tried to return a $35 unopened DVI to HDMI cable that was shipped to my home, I waited on hold for 25
minutes for return procedures. When someone finally picked up the phone they said
"sure we'll take it back but there is a 15% restocking fee, they will not refund my $9
shipping cost + I would have to pay the $ cost to ship it back". My response"in otherwords
you are telling me to keep the cable" she responded "that is up to you".
Does anyone really "care" anymore, consumers be damned attitude from these massive
firms make me sick.No more purchases from these guys.