Budget 40 inch LED TVs faceoff (Hisense, Sceptre, Insignia)

[Mr Peabody]

Smokey, I bought a Samsung dishwasher from Best Buy 5/2014, not long after it began to have problems, BB was out to repair it at least a half dozen times. I'll try to keep it brief. On one repair visit, while I was waiting for my appointment, during that week about 3 boxes of parts show up, the idiot comes to repair the unit, he cleans the trap, don't wait to see if the unit will continue to work, takes the parts without replacing anything, tells my wife to call if it happens again. We call, they say they have to order a part. Really? they take 3 boxes of parts and now have to order something else. Eventually, after their last visit, my unit broke, they make an appointment to help us contact Samsung, they don't show, don't call, they leave us high & dry. So I told my wife not to call any more and I file a complaint with the BBB. Get this BB has a Class A rating, if you search the internet it's full of BB complaints on websites. One of the main guys at BB in MN basically told me to go F myself, they wouldn't try to resolve the issue at all. I even contacted my States Attorney office who said they could send a letter but I haven't heard anything more from my complaint with them. I did contact Samsung who actually was pretty good to deal with, I think after faxing my BBB emails and telling them my story, then they wanting us to get a list of work orders from BB like they may not have believed how many times we had repairs. I haven't gotten it yet but I'm supposed to have a refund in the mail to me for the price of the dishwasher. So what if BB hoses a few people, they think they are too big to fail, and, maybe they are. I think Best Buy is the nastiest most under handed scum of the earth. I wish I could get that guy who responded to my BBB complaint from BB in a cage match. Just writing this gets me mad all over again. To add insult to injury the dishwasher cost like $950.00 on sale, prior to that I bought a washer and a computer which both cost nearly just under $1k each. This shows total disregard to their customers. Samsung wanted to give me store credit and get another dishwasher from BB, I told them, no way.

[Smokey]

Smokey, I bought a Samsung dishwasher from Best Buy 5/2014, not long after it began to have problems, BB was out to repair it at least a half dozen times. I'll try to keep it brief. On one repair visit, while I was waiting for my appointment, during that week about 3 boxes of parts show up, the idiot comes to repair the unit, he cleans the trap, don't wait to see if the unit will continue to work, takes the parts without replacing anything, tells my wife to call if it happens again. We call, they say they have to order a part. Really? they take 3 boxes of parts and now have to order something else. Eventually, after their last visit, my unit broke, they make an appointment to help us contact Samsung, they don't show, don't call, they leave us high & dry. So I told my wife not to call any more and I file a complaint with the BBB.

Personally, I wouldn’t let guys from BB touch any of my electronic or appliances equipments. They seem to be not too competent.

For example, they offer TV calibration service for $250, and if you google it, you see a lot of complaints from consumers about how the guy from BB left TV worse than what is before calibration