The Best Buy stores in my neck of the woods are typical of the order-taking, know-nothing salespeople the chain has been known for. I recently needed to purchase a replacement sub for my so-so surround system in my home. I'm moving soon, and am leaving the system, as it was built in to an entertainment center that was part of the package when I purchased the house in the first place.

I went to BB looking for subs, and found several scattered around on a series of shelves, but none were connected. I asked a salesman if this was the entire selection, and he looked at me as if I were asking him to recite the Declaration of Independece. He looked around and found a few subs, but all were part of a system, and not available separately.

I found a Yamaha 10" sub for $125, that was an "open-box" deal, for which I received a 10% discount on my next purchase. It seemed to be good enough for my purposes. Then, on a whim, I went to Ultimate Electronics, and entered an entirely different world. The salespeople were helpful and knowledgeable, and I even found the same Yamaha sub, brand-new, for $99.95! So, I purchased it at Ultimate, and got my money back from BB. And, I have to say that the sub, while it certainly doesn't compare to the $1,000 Definitive Technology unit I have in my main system, does a fine job, and a much better one than the 8" Celestion unit it replaced.

End of story.