Hyfi:
It was several years ago that they were very nice. OTOH, Soundex was another story.
I walked in there one Saturday afternoon with a couple of grand in cash in my pocket. I was totally ignored until one of the salesman saw me opening the door to my Porsche as I was leaving. He immediately put out his cigarette and approached me with a big apology.
Admittedly it was a Saturday and the store was crowded. However I walked around for half an hour and looked in all the rooms without one salesman saying a single word to me.
I suppose if I'd been wearing a suit I would have been treated differently. To them I appeared to be a non-white person in raggedy jeans and a t-shirt. I guess they thought I was just a tire kicker.
I went to Ovation in Wilmington and bought an SDS and 2 cartridges for my VPI TT.