audioexcellence.com nightmare
Where to begin...I ordered a Yamaha RXV-1400 from audioexcellence.com for $589.00. They Forced me to buy a 3yr. warranty for $59.00 plus shipping for a total of $700.00. When I received it, I hooked it up and was very pleased with it's performance. It worked fine for 12 days then it just died for no reason. I called them immediately and they told me to call this maccam warrany place, so I did, they to me to call audioexcellence. Both companies were very rude to me and would not help me. I spent the next 4 WEEKS making numerous phone calls to both companies, faxing all my proof of warranty,purchase etc...I finally got a new receiver after all this hassle and I had to ship the old one back. The manager, Paul, from Audioexcellence is the ruddest person I have ever dealt with. I will NEVER order from there again and I strongly urge all of you to stay away also! There are many better online retailers with better prices such as, bestpriceaudiovideo.com, vanns.com, etronics.com, simplycheap.com, partsexpress.com. I have ordered from all these places and was very happy with them. Other than that, the yamaha is awesome!