I made the mistake of trusting that BMG really makes CDs as good as other places, and I thought that they would stand behind their products. I could not have been more wrong. Here is the response I got from them when I reported a CD of theirs oxidizing (I have put in "XXXXX" to conceal things like my account number, etc.):


To: Mr XXXXX Account XXXXX

Thank you for your recent correspondence.

We received your message concerning an order you received. We cannot process a replacement shipment of XXXXX.

Please note replacements are not possible for selections that have been
in your possession for an extended period of time.

Your understanding is appreciated.


Your Friends at
BMG Music Service
So, you had better backup your CDs if you want to be able to listen to them in the future if you bought them from scum like BMG.

(If you don't know about oxidation in CDs, do an Internet search for "CD rot".)