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Quote:
Originally Posted by Smokey
Sometimes salespersons are really not to blame as it might be store policy to push hi profit margin items. Bose, Monster cables and [especially] extended warranty fall into that category. Push those lines, or don’t get paid!
The response had less to do with salespeople, and more to do with Bose, and GM.
But to your point, unless your working the cashier at the ole' Dollar General, isn't the goal (in general) of any retailer to sell the most product that brings in the higher margin? No one gets paid if consumers only buy APEX or other low end products at BB do they?
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Quote:
Originally Posted by Groundbeef
But to your point, unless your working the cashier at the ole' Dollar General, isn't the goal (in general) of any retailer to sell the most product that brings in the higher margin? No one gets paid if consumers only buy APEX or other low end products at BB do they?
That is true. But selling only products that have higher profit margin doesn't necessary bring in customers either. So sell low end products to bring in customers, and then hit them with accessories that offer higher profit margin. It is the oldest retail trick in the world (at least before the internet :D).
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Quote:
Originally Posted by Smokey
That is true. But selling only products that have higher profit margin doesn't necessary bring in customers either. So sell low end products to bring in customers, and then hit them with accessories that offer higher profit margin. It is the oldest retail trick in the world (at least before the internet :D).
"Just when you think we've created a little credibility for the salesperson, someone drags the profession back into the pits of sleazium!" :mad2:
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I stopped at Circuit City on my way to pick my parents from the airport (I was at work). Instead of waiting at the airport, I decided to stop at CC on my way, and check out some CDs and DVDs. I decided to ask one of the associates for the section for SACD and DVD-Audio. She looked at me as if I was asking her about some rockets components or parts. I then went to the audio section to see the name brans that they carry, its been like six year since my last visit to a CC store. I saw some turntable, and I asked another of the store associate, if they carry stylus cleaner. the poor kid didn't have a clue, and sent me to the other side of the store where I didn't find nothing.
I asked one more time to a third associate about both item (cleaner and SACD) and again he didn't have no clue, sending me to another section of the store.
Horrible experience saved only by the finding, in the DVD section, of a Mahavishnu Orchestra DVD (double disc "Live at Montreux 1974 & 1984") and Frank Zappa's Apostrophe & Overnight sensation (Classic Albums DVD series).
Regards,
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