Sub-woofer won't work in surround
If our receiver is set with the surround off, our subwoofer works fine. If we turn the surround on, the subwoofer stops working. All the other speakers work when they're supposed to. Can anyone help me troubleshoot this problem?
The receiver is a JVC unit. We've tried the subwoofer on both DTS and Dolby Digital. And we've tried all the surround settings (movie & music) on the receiver. We've also tried several different DVDs. We just can't get the sub to work in surround.
Let me know if you need any additional information.
Thanks.