I purchased this TV for my husband for Christmas, 12/19/04. The TV was in our bedroom and only watched occasionally-not every day. After 12 months, the picture suddenly went black. I have sound but no picture. We took it to an authorized Apex repair shop and they told us it was unrepairable. They can't get parts from Apex and we would need a new LCD display kit. Even if they could get the part from Apex, the cost would be over $800. For a TV that is watched 8 hours per week-MAXIMUM-and at a cost of over $1000, this TV should not be unrepairable. We are so upset, and feel we have been ripped off. The warranty is only good for 12 months. The authorized repair shop said they have had several of these same TVs (AVL-2776) come in but cannot be repaired due to parts not available. They ordered parts 2 years ago for one of the TVs and the part is still not in. They apologized but there was nothing they could do. We will have to deal directly with Apex. We have contacted Apex numerous times over the past 3 months. But I think we are dealing with employees located overseas, judging by their accents and limited English. We have tried to explain in simple terms what the repair shop said. The employees in the Apex service dept. don't seem to understand English very well. With each call we place, they continue to repeat they will place an "expediated parts order" for our TV. However, we can never get a status report on this "expediated parts order". They have no record of it. I don't believe an order was ever placed and they just say this to get you off the phone.

We have concluded that the $1000 Apex AVL2776 LCD TV is not going to be repaired. Has anyone else ever dealt with Apex with positive results? If so, what do we need to do?