TRAGEDY STRIKES - relief on the way...

This will be my 6000th post (not that post count means much).
Instead of placing it in the party thread that PS is kindly throwing, I thought I'd put it to better use here.
Long story short - I BLEW UP MY MINI's !!!!
Short story long -
I got in a Radio Shack test meter and a Rives test CD this week. I followed Rives' instructions of setting the 1k htz frequency to 80 db. Then ran the test from 20 to 20k. To say the least, my room needs help. Peaks and valleys like the rocky mountains. I made a few adjustments on the sub and powered woofers to start. Then I ran the Yamaha's auto calibration system to see if it would EQ out some of the problems. Then I re-tested. Step one is again to set 1k htz to 80 db. I should have noticed that the EQ had now cut about 6 db from the 1k htz area. I didn't notice until later that the volume was up to +3! So then I run through the rest of the test. Oh look! The numbers do look better. Fewer and smaller peaks & valleys. All was great till I got to 6300 htz. (The Yamaha had boosted this range) Suddenly the needle on the meter jumps as far right as possible. My ears still hurt from how loud this was (Wednesday night). Instead of shutting it all down at that point (which would have been the smart move) I turn the knob on the meter to the 90 db setting to see what the reading should be. At that point the volume dropped and the needle with it. I turned the knob back to the 80 db setting. Now it's at -9 db. Is something wrong? Duh butthead! Everything is wrong! I start back at 1 kHz again and work up from there. Gee, all the readings are lower this time. I'm thinking, this meter sucks! It wasn't the meter. As I got to higher frequencies, the readings got lower and lower. I turned off the test CD and switch to music. That's when I notice the volume at +3. I turn it all down. The highs are gone. Is it my ears? Maybe, but I go over to each speaker. Both tweeters are just OFF. Sound from the mid-ranges and mid-woofers but nothing from the tweeters. I could have died. Depressed, I just kind of sat there for several minutes looking at everything and listening to the muffled sound that was now coming from my system. How could it have come to this? And it was ALL MY OWN FAULT.
After a while, I got up and started an email to Mark L. Schifter, President and Founder of AV123. I told him how I screwed up and would like to BUY two tweeters to replaced the two I destroyed. I got an email back from him as well as several from Sean at AV. It seems that they will replace my tweeters at no charge under the warranty. Are they kidding? Isn't that like me buying a new car and driving it into a tree on the way home to have the dealer say, "no problem, we'll fix it at no charge?" Who does this kind of service anymore? Has anyone ever given this kind of service before? My tears are gone and life is coming back into my body. I can't believe that they are taking such good care of me. They even sent instructions on how to safely disassemble the Mini's for repair.
Mark, I don't know if you ever come to AR, but if you do; Thank you again! May you be rewarded for you more than fair business practices. You and your company are truely a class act.