I don't hang here so if this has come up previously, sorry.

I've been wanting to purchase the Superbit version of Johnny Mnemonic for a while and finally got the chance to do so when Best Buy finally got a copy in store. I picked it up as well as another title and rushed home. I don't usually have the luxury of watching at the moment of purchase so it was about a week before I actually opened it. To my suprise(the first time this has happened or even heard it happen) there was no disc in the case! That thing cost me $23 but I still had the receipt and their return(exchange only) is good for 14 days so off I go. I get there, and they tell me that it does happen from time to time and they can't do anything with it but pointed me to Columbia Tristar's web site and said I could take it up with them. After being redirected from Sony pictures customer service, and 5 or so attempts to resolve this with no reply, I finally DID here from CTHE but they said they wouldn't do anything that I should go back to the vender I purchased it from.

Any advice on what to do next or how to handle the matter? Anybody have to go through this before? Usually, you can exchange a defective disc for a new one, but if there is no disc, what are you to do? It's not like I want to exchange for another title or anything, and while they probably won't have another copy in stock(not a hot item), I would be OK with them ordering one. I haven't shopped at CC for a year and a half because of how they treated me and don't want to be forced to do the same with BB.

Please tell me I''m not screwed here!

Thanks.