FREEDDAWG
06-23-2023, 03:03 AM
When it comes to customer service issues and response times, understanding Amazon vs eBay selling can also play a role as the companies operate differently.
For example, third-party sellers account for 58% of Amazon’s sales amazon vs ebay survey (https://help-center.pissedconsumer.com/amazon-vs-ebay-customer-service-survey/) .
This means Amazon has more direct control over the other 42% of their sales, giving them more flexibility in how they address customer service issues related to them.
This could enable Amazon to respond faster as there are no third parties involved in those transactions.
For example, third-party sellers account for 58% of Amazon’s sales amazon vs ebay survey (https://help-center.pissedconsumer.com/amazon-vs-ebay-customer-service-survey/) .
This means Amazon has more direct control over the other 42% of their sales, giving them more flexibility in how they address customer service issues related to them.
This could enable Amazon to respond faster as there are no third parties involved in those transactions.