bfalls
04-12-2006, 05:56 AM
Has anyone experienced the same problem I am with Dishnetwork with their HD 622 DVR? I ordered my receiver on February 9th and was told then the earliest it could be installed was March 21st. It was a long time, but it's the first HD receiver I saw with good DVR functionality.
My credit card was billed on Feb 9, but I didn't get the receiver until March 19th. I got a call from the installation contractor on the 20th verifying the appointment. During the call I was told they may not perform the installation because there's a shortage of SW44 switches needed for the three LNBs the dish requires. When I pressed for a reason why mine hadn't been ordered on Feb 9 for the Mar 21st install I was told there was a "national shortage" on the switch and my rescheduled April 25 installation date may not happen either.
Now Dishnetwork has had my money for over 9 weeks and I have no definite installation date. I've looked on other satellite websites and on ebay, but don't see any mention of the shortage. Actually, ebay has several switches available for auction. I wouldn't mind purchasing the switch myself to speed up the installation, but they reange frm $69-$189 and I doubt Dishnetwork would reimburse the cost. Anyone else experiencing the same problem?
My credit card was billed on Feb 9, but I didn't get the receiver until March 19th. I got a call from the installation contractor on the 20th verifying the appointment. During the call I was told they may not perform the installation because there's a shortage of SW44 switches needed for the three LNBs the dish requires. When I pressed for a reason why mine hadn't been ordered on Feb 9 for the Mar 21st install I was told there was a "national shortage" on the switch and my rescheduled April 25 installation date may not happen either.
Now Dishnetwork has had my money for over 9 weeks and I have no definite installation date. I've looked on other satellite websites and on ebay, but don't see any mention of the shortage. Actually, ebay has several switches available for auction. I wouldn't mind purchasing the switch myself to speed up the installation, but they reange frm $69-$189 and I doubt Dishnetwork would reimburse the cost. Anyone else experiencing the same problem?